Last Updated: 22/06/2026

1. Introduction

Welcome to Crown Vault. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting our website or placing an order with us, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please discontinue use of our website and services.

We reserve the right to update or modify these Terms at any time. Continued use of the website following any changes constitutes acceptance of the revised Terms.

2. Eligibility

By using this website, you confirm that you are at least 18 years of age or have the consent of a parent or legal guardian.

You agree not to use our products, services, or website for any unlawful purpose or in violation of any applicable laws or regulations.

3. Website Use

You agree not to:

  • Interfere with the operation or security of the website.

  • Upload viruses, malicious code, or harmful software.

  • Attempt to gain unauthorized access to our systems.

  • Use automated tools to scrape, collect, or extract website data.

  • Reproduce, copy, distribute, or exploit any website content without prior written permission.

Any violation of these Terms may result in suspension or termination of access to our services.

4. Products and Availability

All products displayed on the website are subject to availability.

While we strive to ensure product descriptions, images, and specifications are accurate, we cannot guarantee that all information is free from errors or that product colours and details will appear exactly the same on every device.

We reserve the right to:

  • Modify product offerings at any time.

  • Limit quantities available for purchase.

  • Refuse or cancel orders at our discretion.

  • Discontinue products without prior notice.

5. Pricing and Payments

All prices displayed on the website are subject to change without notice.

We reserve the right to correct pricing errors, inaccuracies, or omissions at any time, including after an order has been submitted.

Payment must be successfully authorised before an order is processed and dispatched.

6. Orders and Account Information

By placing an order, you agree to provide accurate, complete, and current information.

We reserve the right to decline, limit, or cancel orders where we believe there is evidence of fraud, misuse, unauthorised activity, or violations of these Terms.

Should an order be cancelled, we will make reasonable efforts to notify you using the contact details provided during checkout.

7. Shipping and Delivery

Shipping times provided on our website are estimates only and may vary depending on destination, courier performance, customs procedures, and other factors beyond our control.

Crown Vault is not responsible for delays caused by shipping carriers, customs authorities, weather conditions, or other unforeseen circumstances.

For full details, please refer to our Shipping Policy.

8. Returns and Refunds

Returns and exchanges are governed by our Returns & Refunds Policy.

Customers must follow the return procedures outlined in that policy to qualify for a refund, replacement, or exchange.

9. Third-Party Services and Links

Our website may contain links to third-party websites, services, or resources.

These websites operate independently from Crown Vault, and we are not responsible for their content, privacy practices, products, or services. Accessing third-party websites is done at your own risk.

10. User Submissions

If you submit reviews, comments, feedback, suggestions, or other content to Crown Vault, you grant us a non-exclusive, royalty-free, worldwide licence to use, reproduce, publish, and display that content for business and marketing purposes.

You are responsible for ensuring that any content you submit does not infringe upon the rights of others or violate applicable laws.

11. Intellectual Property

All content on this website, including logos, branding, text, graphics, images, designs, and software, remains the property of Crown Vault or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without our prior written consent.

12. Disclaimer of Warranties

Our website, products, and services are provided on an "as available" and "as is" basis.

To the fullest extent permitted by law, Crown Vault makes no warranties, representations, or guarantees regarding:

  • Website availability or uninterrupted access.

  • Accuracy or completeness of website content.

  • Product suitability for any specific purpose.

  • Error-free operation of the website.

13. Limitation of Liability

To the maximum extent permitted by law, Crown Vault shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Use of, or inability to use, our website.

  • Product purchases.

  • Service interruptions.

  • Data loss.

  • Lost profits or business opportunities.

Our total liability for any claim shall not exceed the amount paid by you for the relevant product or service.

14. Indemnification

You agree to indemnify and hold harmless Crown Vault, its directors, employees, affiliates, contractors, and service providers from any claims, damages, liabilities, costs, or expenses resulting from your violation of these Terms or misuse of our website and services.

15. Termination

We reserve the right to suspend or terminate access to our website and services without notice if we reasonably believe that you have breached these Terms or engaged in unlawful or harmful conduct.

Termination does not affect any rights or obligations accrued prior to termination.

16. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect.

17. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United Kingdom.

Any disputes arising from these Terms or the use of our website shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

18. Changes to These Terms

We may revise these Terms from time to time to reflect changes in legal requirements, business operations, or website functionality.

The latest version will always be available on this page, and continued use of the website constitutes acceptance of any updates.

19. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Crown Vault
Email: info@crwnvault.co.uk

We will endeavour to respond to all enquiries as promptly as possible.